Privacy Policy

Who we are

Digiil ("Digiil", "we", "us") is a digital marketing, web development and AI agency. Our head office is in Uttara, Dhaka-1230, Bangladesh, and our North America team works remotely from New York, USA. This policy explains how we collect, use and protect personal information when you visit digiil.com, contact us or work with us.

Information we collect

Information you give us

• Contact details, such as your name, email, phone or WhatsApp number and company name.
• Details you share in forms, calls, emails or chats, such as your goals, budget and website.
• Billing details for clients, such as company address and tax information.
• Job applications, such as your CV and portfolio.

Information collected automatically

• Device and browser details, IP address and approximate location.
• Pages viewed, links clicked and how you arrived on our site.
• Cookie and similar identifiers, as described in the cookies section below.

How we use your information

• To reply to your enquiry and schedule calls.
• To prepare audits, proposals and deliver our services.
• To send invoices and manage our client relationship.
• To improve our website and measure our marketing.
• To send our newsletter, only if you subscribe. You can unsubscribe anytime.
• To meet legal, tax and security obligations.

Cookies and tracking

We use cookies and similar tools for essential site functions, analytics (such as Google Analytics 4) and advertising measurement (such as Meta Pixel and Google Ads). Where required by law, non-essential cookies only run after you give consent through our cookie banner. We use Google Consent Mode, so Google tags adjust to your choice. You can change your choice or clear cookies in your browser at any time.

Who we share it with

We do not sell your personal information. We share it only with:

• Service providers who help us run our business, such as hosting, email, CRM, scheduling (for example Calendly), analytics and payment providers.
• Advertising platforms, in hashed or aggregated form, to measure and improve our own campaigns.
• Professional advisers, such as lawyers and accountants.
• Authorities, when the law requires it.

Client data we process

When we run ads, tracking, websites or AI tools for clients, we may process their customers' data on the client's behalf. In that case the client decides how the data is used, and we follow their instructions and a written data processing agreement where needed.

International transfers

We work from Bangladesh and the United States, and our providers may store data in other countries. When we transfer personal data, we use appropriate safeguards, such as standard contractual clauses where required.

How long we keep data

We keep personal information only as long as needed for the purposes above. Enquiry data is usually kept for up to 24 months. Client and billing records are kept as long as tax and accounting laws require.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your data, to object to or limit some uses, and to withdraw consent. Residents of the EU and UK have rights under the GDPR, and California residents have rights under the CCPA. To use any right, email info@digiil.com. We will reply within 30 days.

Security

We use access controls, two-factor authentication, encryption in transit and trusted providers to protect your data. No system is perfectly secure, but we work hard to keep your information safe and will tell you promptly if a breach affects you.

Children

Our services are for businesses. We do not knowingly collect personal information from children under 16.

Changes and contact

We may update this policy from time to time. The date at the top shows the latest version. For any privacy question, email info@digiil.com or write to Digiil, Uttara, Dhaka-1230, Bangladesh.