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Case study · Beauty · Skincare

A rebrand and creator campaign that sold Tk 18.6 lakh in 5 weeks.

Great skincare in packaging that looked homemade. We rebuilt the brand, then launched it with 22 micro-creators and tracked every sale.

See the results
5 months timelineBangladesh market4 services
ClientKaya Naturals
IndustryBeauty · Skincare
LocationDhaka, Bangladesh
PlatformShopify
Timeline5 months
Team6 specialists
The challenge

Where they started.

Kaya made high-quality natural skincare, but its look did not match the product. Retailers said no, and shoppers compared it with cheaper brands. A celebrity post the year before brought reach but almost no sales.

What was holding them back

  • Packaging looked like a home business.
  • No clear story or positioning.
  • Influencer spend with no tracking.
  • Prices stuck below the product's value.

What we set out to do

  • Look premium on shelf and in feed
  • Raise prices without losing buyers
  • Win retail partners
  • Run a creator campaign we could measure
Our strategy

What we did, step by step.

Find the real story

Interviewed 20 customers and found why they chose Kaya: purity and local ingredients.

  • Positioning: pure skincare, from Bangladesh
  • Tone of voice guide
  • Three brand pillars

Rebuild the identity

New logo, colour system, packaging and a 48-page brand guide.

  • 120 ready templates
  • Print-tested packaging
  • Instagram grid system

Creator campaign

22 micro-creators used the products for two weeks before posting.

  • Unique code per creator
  • Usage rights for ads
  • Fake follower checks

Scale the winners

The five best creator videos ran as Meta ads around Eid.

  • Hook rate 41%
  • ROAS 5.1× on campaign
  • Every sale tracked
The results

The numbers that moved.

Tk 18.6LTracked creator salesIn 5 weeks
+30%Price pointAfter the rebrand
6New retail partnersIn 3 months
2.4MCampaign reach22 creators
Cumulative creator sales (Tk lakh × 0.35)Week 1 → Week 5
“
For the first time we knew exactly which creator brought which sale. And retailers started calling us.
SR
Sadia RahmanFounder, Kaya Naturals
Tools we used

The stack.

Next, Kaya is launching a refill range and a loyalty program by email and WhatsApp.

FigmaAdobe IllustratorShopifyMeta Ads ManagerInstagramDiscount code trackingGA4CapCut
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